Salesforce for Transport & Logistics.
Transforming the Transport & Logistics Industries.
Innovative Digital Transformation for Sustainable Growth
At Inardua, we understand the critical challenges facing the transport & logistics industry today: optimising operations and efficiency while reducing emissions and conserving resources. As a Salesforce implementation partner and certified B Corp, we specialise in sustainable transformations that drive efficiency, enhance profitability, and help logistics providers align with their environmental and social responsibilities.
With Salesforce solutions like Agentforce, Data Cloud, Sales Cloud, Service Cloud, Marketing Cloud, Manufacturing Cloud, Net Zero Cloud, and CRM Analytics, we empower manufacturers to adopt practices that reduce costs, optimise resources, and build resilient, purpose-driven operations.
A Holistic Approach to Value Creation
To remain competitive in an increasingly dynamic market, logistics providers must unify their operations, deliver exceptional customer experiences, and make data-driven decisions prioritising sustainability. At Inardua, we focus on:
Streamlining Operations and Efficiency
Build more innovative, agile supply chains with end-to-end visibility and operational excellence.
Tracking Sustainability Impact
Leverage Net Zero Cloud to monitor carbon footprints, optimise green fleet performance, and align operations with sustainability goals. Tools like What3Words can provide precision in delivery logistics and reduce inefficiencies.
Enhancing Customer Engagement
Provide personalised, eco-conscious service experiences through branded portals and AI-driven insights that align with customers’ sustainability expectations.
Use Case #1
Logistics Operations and Sustainability Optimization
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Utilize Salesforce tools like Sales Cloud and Data Cloud to centralise customer, inventory, and route data, ensuring more intelligent, faster decision-making across operations.
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Integrate Net Zero Cloud to monitor and report on the performance of electric or hybrid delivery vehicles. Provide real-time availability and location data via customer portals, enabling visibility and promoting greener choices.
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Deploy AgentForce AI chatbots and Service Cloud to streamline repetitive tasks like shipment tracking, customer support, and dispatch scheduling, boosting accuracy and speed.
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Use tools like What3Words to deliver pinpoint accuracy in logistics operations, improving delivery times and reducing waste in navigation. Showcase these capabilities within self-service portals for customers.
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Ensure seamless integration across Salesforce platforms, enabling a unified view of operations, customer interactions, and sustainability metrics. Support scalable growth with sustainable architecture.
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Track and visualise emissions reductions and energy savings through CRM Analytics and Net Zero Cloud, aligning your operations with circular economy principles and measurable environmental impact.
Use Case #2
Customer Experience and Field Service Excellence
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Create branded portals with Salesforce Experience Cloud, allowing customers to manage shipments, track green delivery options, and access sustainability metrics in real-time. Integration with What3Words ensures precision in delivery tracking.
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Leverage Field Service Lightning to optimise routes, minimising travel time and emissions. Use real-time technician tracking and electric vehicle integration to enhance service efficiency and sustainability.
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Provide personalised reports on logistics emissions, energy usage, and carbon footprints through Net Zero Cloud. Use gamification and tailored recommendations to engage customers in making sustainable choices
Why Partner with Inardua?
At Inardua, as a certified B Corp, sustainability is at the core of everything we do. Partnering with us means you’ll unlock the following:
Seamless Integration Across the Value Chain: Unify customers, partners, and employees on a single platform, driving collaboration and efficiency.
Agile Transformation: Harness the power of Salesforce’s AI-driven tools to foster rapid innovation and enhance your responsiveness.
Sustainable Value Creation: Align your business objectives with sustainability goals, delivering measurable impact across your operations.