Salesforce for Manufacturing.
Transforming the Manufacturing Industry with Purpose and Innovation
Innovative Digital Transformation for Sustainable Growth
At Inardua, we understand the pressing challenges manufacturers face today: maximising profitability while reducing waste and conserving resources. As a Salesforce implementation partner and certified B Corp, we specialise in sustainable transformations that drive efficiency and enhance profitability, helping manufacturers align with their environmental and social responsibilities.
With Salesforce solutions like Agentforce, Data Cloud, Sales Cloud, Service Cloud, Marketing Cloud, Manufacturing Cloud, Net Zero Cloud, and CRM Analytics, we empower manufacturers to adopt practices that reduce costs, optimise resources, and build resilient, purpose-driven operations.
A Holistic Approach to Value Creation
To remain competitive in a fast-evolving landscape, manufacturers must unify their business units, enhance customer experiences, and make data-driven decisions prioritising sustainability.
Connecting Supply Chains
Build integrated supply chains that are efficient, transparent, and adaptable.
Personalizing Customer Engagement
Deliver tailored experiences that increase loyalty and align with customers' sustainability goals
Real-Time Business Management
Extend your CRM capabilities with Manufacturing Cloud to manage sales agreements, account-based forecasting, and order lifecycle processes from one unified platform.
Use Case #1
Manufacturing Sales and Supply Chain Optimization with AI, Data, and Sustainability Integration
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Use Salesforce tools like Sales Cloud and Data Cloud to centralise customer, product, and operational data, making sales and inventory management smarter and faster.
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Harness AI-powered forecasting with Einstein Analytics and track sustainability to predict demand, reduce waste, and monitor carbon footprints throughout the supply chain.
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Set up AgentForce AI chatbots and Service Cloud to handle repetitive tasks like order processing, customer support, and quote generation—making everything quicker and more accurate.
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With IoT integration and AI, predict machinery failures to boost operational efficiency and reduce energy waste in manufacturing.
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Bring Net Zero Cloud to monitor and optimise emissions reductions, keeping product development aligned with circular economy principles and sustainability goals.
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Offer personalised, eco-friendly product recommendations based on customer preferences and product carbon footprints—helping people make greener choices.
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Give your sales and service teams AI and data-powered tools to align daily operations with sustainability goals, simplify customer interactions, and improve department decision-making.
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Make sure data flows smoothly between Sales Cloud, Service Cloud, Net Zero Cloud, and Marketing Cloud to push sustainability-focused sales strategies and effective reporting
Use Case #2
Customer Experience and Field Service Excellence
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Create branded self-service portals with Salesforce Experience Cloud, allowing B2B buyers to view product catalogues, track orders, and request support in real-time. Integrate AI chatbots and automation to speed up inquiries and sync with other Salesforce Clouds for a unified customer experience.
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Use Field Service lighting and mapping tools to optimise routes, reducing travel time, fuel use, and emissions. Real-time technician tracking enhances efficiency, while sustainability metrics and electric vehicles support greener operations.
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Automate lifecycle reminders via Marketing and Service Clouds, using AI to personalise messages. Customers can book services directly from reminders, improving satisfaction and retention.
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Integrate Net Zero Cloud to track carbon footprints and provide personalised reports on product usage, energy consumption, and emissions. Use gamification and recommendations to engage customers in reducing their environmental impact.
Why Partner with Inardua?
At Inardua, as a certified B Corp, sustainability is at the core of everything we do. Partnering with us means you’ll unlock the following:
Impact Amplified: Maximising your investment in Salesforce in the fastest way possible.
Innovation Accelerated: Overcoming industry problems by transforming ideas into solutions.
Infinite Advancement: Future-proofed solutions designed for long-term sustainability.